July 12, 22
Took some guests and they served excellent burgers.
Feb 22
I’m a regular visitor of Street Burger and have written great reviews for them. However, my last visit ended up horribly. Some of the staff do know me and I requested the supervisor, who I had praised in past and don’t want to write his name here, to ensure the buns are properly toasted, as couple of visits ago, the buns were cold, and I had complained.
I told them the, except my family, all of my guests are from overseas and they will be having “halal” burgers after a long time. Even after reminder, burgers buns were cold, they were not even warmed and didn’t feel like fresh at all. I broke the bread and asked the staff to feel and taste.
Front staff gave excellent service, but the burgers were below average. They offered me a nice, toasted burger after my complain, but I can’t eat two burgers 😉nor I could have eaten nicely prepared burger while my guests are having below average burgers.
In Shaa Allah, I will go there again in near future and hope that staff will not repeat the same mistake for me and others. Imagine, how many other or first-time customers went unsatisfied without complaining to them, as they may not know the real quality of their burgers.
Wasslam