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I am your regular customer I like KFC Lahore, Sialkot and Jehlum but I have worst experience of your Gujranwala KFC branch, I complained about the lazy and low quality of food and order serving is too late, not proper cooked and as cold as it is old stock. I said the supplier that call your manager but he did not come than I went to Manager. When I complained the Manager Mr. Zohaib who said it’s no matter and he did not care about the complain properly. His showed rude behavior not only me but also his staff members. I felt insult. So, I informed you about a bitter experience. There is no expert Manager who deals the customers and satisfied them for the betterment of your farm. Mostly customers dis-heart and left KFC and join the Mcdonald and other types of fastfood. I hope you will take interest for the betterment of KFC Gujranwala, Punjab, Pakistan