Directorate General Immigration and Passport Headquarter, Islamabad.

Although the government is working hard to improve the working conditions of the government offices but passport office need special attention from interior ministry. Number of offices should be increased to facilitate the people. Help desk services should be increased. Employee should be courteous to people.

ALERT! If your picture on CNIC doesn't match with you 100% because you aged with time as any human being would, the online passport team would block your application and ask you to renew your CNIC.

Make sure you have paid the fee and are coming with the bank receipt otherwise you will be going to G9 Markaz for fee payment at National Bank, hence wasting time. Secondly make sure you reach before 1pm otherwise you wont be issued token for renewing or applying for new passport. A copy of CNIC and old passport is required for renewing the old expired one. Fee for renewing passport in normal delivery time is 3000 plus 30rs for bank forms and 5000 + 30 for urgent delivery. Normal passport os usually delivered in 15 to 20 days and urgent is delivered in 7 to days. You wont be entertained If your ID has a different address then Islamabad.

worst website ever. duniya chand per chali gai or hum abhi bhi pakistan me hey..... website is very hard to use. No whatsoever information available nor any respond after 40 days of waiting. Mulk chor diya lakin yeah log ab bhi jan nahi chor rahey hey. Shame on you guys for the pathetic services which is not worth even single penny!

I have applied for new passport just in 30 minutes, all staff are very cooperative. Most of people's are busy to customers care. Only government officers & officials can get their new passport.

Offices

The online passport renewal website is created to rip off overseas Pakistanis, as after multiple attempts fingerprints of my husband and mine were not validated due to unknown reasons, finally we received an email stating to contact local Pakistan consulate for passport renewal. Surprisingly, DGIP has deducted substantial amount for processing charges without passport renewal. Now local Pakistani consulate is asking additional fee to renew our Passports. Very frustrating! Another money making scam.

Worst Services!! So glad I have given up my Pakistani Passport. Feel sorry for all the overseas Pakistanis!

Best place where the people can get easier passport and such legal things ok

Pathetic maintenance of official website. This head office is only to cater for official passports (government officials). For normal passports, they refer to RPO g-10 markaz. Also, plz visit NBP G-9 markaz branch and submit the passport fee before going to the g10 office. Save the extra round trip