Suhaib Mirza

a month ago

Review

Had good experience. Place was OK. Waiting area capacity should be improved along with its condition. Procedure was bit slow, although it is digitised. ITP should consider dispatching driving licence at home!

Awais Muhammad

a month ago

Review

Place was ok. Have to get tokens two time. They dont deliver license at home, and have stopped handing over licenses on the same day, no more urgent service.

Hassaan Aasim

4 months ago

Review

It was a great experience. Properly managed and discipliñed system. Though still need to improve it further but quite good as Pakistani standards are concerned

Salman Khan Shinwari

4 months ago

Review

Worst computerized system ever. Totally disapointing experience. Completely unorganized system and staff

Aftab Khan

7 months ago

Review

Someone has put in efforts to make it a modern and orderly office. Unfortunately we derail the best of systems. First of all you will not find instructions written anywhere. I went for a license renewal at about 12 o clock and was told that all tokens are issued only till 11 am. But it doesn't say that in any notice board there. So I went there the next day. I received a handwritten token. I had to ask where to go then. I was told sir in the waiting area which was a tin roof with wooden benches. After that you wait for a policeman to call out batches of 20 numbers to go in the main building. Nobody tells you unless you ask that there is lunch break from 1pm to 2 pm. When you finally enter the main building you find out that the handwritten token is now useless and you have to go to another person who takes out a printout token with a new number. You are required to have photocopy of your NIC to get that token. You then more onto the better seating waiting area. Your number is called for medical. You go to counter 2 where a doctor asks you if your eyesight is ok. That's it. He stamps your CNIC copy and then you wait again for your number to be called. Total nine windows but 2 right windows (10 & 11) appear to be reserved for under-the-table applicants as their number calling is out of turn much ahead of other windows. Actual process at the window is efficient and takes 3-5 minutes. You pay fees at the same place. Total time required, around 2.5 hrs.