New Excise and Taxation Department islamabad

I have always got what i needed, in a reasonable time. Avoid rush hours. Asking questions politely i have been answered politely and well assisted.

Service is fast. They charged me 20rs extra for some reason. Also they don’t open at 8. Doors open at 8:15 and service starts around 8:30

Break for juma prayer 1~2 pm. But not mentioned on website office timings.

They have issued smart registration cards but token still has to be paid at this office or GPO which is a real pain. Why cant they accept online payments.....?

It is simple enuf, straightforward. Well done to th authorities.

No online verification on this website

My review will be a bit long. So bear with me I hope it will clear some doubts in your mind. I wanted to transfer vehicle ownership to my name and when I read reviews and forum posts then I was confused and thought that the process is very difficult and it is better to find an agent who can transfer it on my name. But on second thought, I should at least give it a try. The process looks difficult but it’s not impossible. First you need biometric verification slip from seller. I got that and I downloaded the forms from the website. The forms are pretty straight forward. You need signature of seller on couple of forms and rest you had to enter your own information. You can get these forms from excise office as well. I am sharing my experience with less than a 1000 cc car. The process for 1000 cc and above cars is a bit different . You can get information from information desk as well. So when you go to excise office you need just properly filled forms, biometric verification slip from seller and original vehicle documents or smart card of vehicle. Go to counter 1 and get signature from inspector. He will check your papers and stamp it and put his signature and return you those papers. Then move to counter 5 or 6. Here they will enter all your data and generate a bank challan form which you have to pay in the national bank branch. The branch is present in the office premises. 1000cc cars had life time token now. If your vehicle token is already paid life time than okay otherwise you have to pay token fee as well. After you deposit the fee at bank. Now you have to submit forms to counter number 2. You have to pay smart card fee here as well. After that you will get a receipt and expected date of smart card. You can check the smart card status on the website as well. Now overall experience was quite good. The reason I am giving five star review is that at least they are trying to make process as easy as possible. I know there are still some issues and I guess these are common in all public sector offices. There are confusions, You can’t get some proper help. Agents are every where and you can see they can get a signature in seconds whereas you have to wait in line. I know it’s frustrating but it takes time to fix all these issues. Staff behavior was really good. Some people had bad experience but mine was quite good. They talked professionally and guided me as well where necessary.

Ok

Everything was smoothly done no-one asked any money or delayed. Appreciated new management

Excellent Service. I Went for Motocycle transfer which was done in 10 minutes. Here is the process 1. Ensure that your documents are complete. (You can get complete set from small container on left side of main gate in front of Biometric/facilitation counter.) Biometric is not required. In my case even Seller was not with me. I went alone as Purchaser. Documents Required: a. Seller & Purchaser ID card Copies b. Transfer Application c. T.O form d. Form F e. Verification by Inspector 2. Go to Motorcycle Counter which in on right side at the end on entering Excise gate. 3. On right side is Inspector office. Get your document signed from the Inspector. 4. Once document signed Submit it on the counter beside Inspector office. 5. Pay Rs:150 and get the Slip with date of receiving documents. You are done without any Agent. Agents are charging 1500 to 2500 for this process.