Ayisha Raja-Qadri

a month ago

Review

I had an awful experience here. First of all, I was greeted with nasty attitudes at the front. Then when I walked in, there were so many people already waiting. Why are you taking on clients, when you don't have the staff to deal with them?! Then I explained to the stylist what I wanted and she started telling me how what I wanted would not good on me at all! I kept telling her to stop back combing my hair so high and she refused to listen!! I told her to call hair low and the bun slightly low and to the left. She refused and went ahead and did whatever she wanted anyway. I tried to complain to the front but they were too busy taking complaints from other people. As a grown woman, I walked away from your salon in tears! Shame on you for not taking in your clients needs and only thinking about your bottom line!!

Taisia Kurteeva

4 months ago

Review

The most unprofessional staff I have seen in my life. My hair cut and blow dry was done very rough and quick. Tables inside are dirty, combs are dirty as well with a lot of hair, staff was looking at me like they never saw foreigner before, I was feeling very uncomfortable. When I finished my hair cut I wanted to pay by credit card which was not possible as they accept only cash and I was advised by Receptionist Nadia that there is no ATM in the building. So I asked if I can call my husband or if I can use their WiFi to ask him to come and pay by cash. She took my phone, went somewhere and after 30 seconds came back saying that my phone cannot be connected to WiFi. All conversation was very rude from her side. Then she asked some gentlemen to escort me to ATM upstairs, which wasn’t even there according to her just few minutes ago. I was really upset and told this to my husband who was waiting upstairs. Nadia explained to him later that was only miscommunication because I cannot speak Urdu, which is absolutely not true, she spoke to me in English and there was no miscommunication. I have in many countries and visited different saloons, but this was worst experience. Please do not waste your money and nerves in this saloon, choose another one.

aneeqa khan

3 months ago

Review

I had a horrible experience at this salon. I went there with my bhabi for her walima. I had “model makeup” doneb by a senior artist and I was assured that I would get the exact look I wanted. The moment I sat down on the chair I told the makeup artist to pick the right foundation color for my face and not chose a lighter one. My face ended up being way too light which I complained about, she tried fixing it by layering more foundation on my already caked up face. She couldn’t even blend eyeshadows correctly and she recommended eyelashes that were way too big for my eyes. My lips looked horrible. There was not one thing right on my face. I kept saying that my face doesn’t look right and their excuse was the lighting in the salon. All of their makeup looked very old/questionable. They styled my hair as well. I asked for loose messy curls but I ended up with very defined curls. I kept telling them to use a bigger curler wand but they only had small curling wand. My bhabis makeup melted before we even got home. I ended up washing my face when I got home and did my own makeup which looked infinity times better than the bhootni look this salon provided for me. I wished I had asked for a refund but the least thing I can do is warn others. All the staff was very unprofessional. Please please please DO NOT GO THIS SALON!!!!

Eliza K

6 months ago

Review

The first time I visited the salon for hair dye i noticed the staff to be quite ill mannered. They didn't respect the customers and addressed them as "tum" instead of "aap". But the hair dye job wasn't bad so i returned 10 months later to dye my hair again. This time the staff was considerably 'tameezdaar' and behaved, but the girl who attended to my hair applied a different color than what I had told her. Also, after the wash my hair felt extremely coarse, rough and wouldn't brush.. it felt literally dead and lifeless. It seemed as if they had used expired dye, shampoo or may be low quality conditioner. I had to go to a wedding right after with such awkward hair. My hair still hasn't recovered from it. Never visiting this place again.

samra abbas

4 months ago

Review

Horriable experience. Never seen such a rude and ill mannered staff ever in my life. Staff made fun of our family member not knowing we can underdstand their language. Walima bridal make was just normal with messy hairs and bridal makeup was just good. Party makeups were very poor and hairstyles were bad. Some of the staff members their senior makeup artist were so rude, never listens and behave very badly with you. If you ask for more kajol or anything . They give you products to apply by your own.