Wafaqi Mohtasib islamabad

The people having complaints with different Govt. departments, should contact WM for solutions and they will have a pleasant surprise because of the performance dedication and commitment of this department. Its work ,conduct, attitude and performance can proudly be compared with any European, American etc office.

This is zero point,beginning of federal capital of Pakistan

Very good building

is there any option for zero star? They don't even deserve to sit in those luxurious cabins, and get paid from our tax money, office was full of morons apart from the reception people at ground floor, Hafiz khokhar sb was my appointed representative from wafaqi mohtasib and he took only two minutes to decide the case against much stronger side PIMS. You people will surely be asked on the day of judgement.

Just typical Pakistani system without any outcome. This system is just consolation to people that they will help but ends without implementation or positive result.

Asalamo Alikum People of Pakistan, if you want help from this department I am giving you sincere advice. 1. If your case is against the private sector may be you will get some justice. Chances 2/10 2. If your complaint is against govt department, trust me department will waste your time. Actually Wafaqi Mohtasib has zero zero zero powers to implement the decision. Chances 0/10 3. Please ask some powerful person politician or Major General to help you. Otherwise you would only get frustration. God bless this country.

A very active department in providing quick Justice. Online complaint are also accepted. It has a very good computerized system which is playing vital role in quick services. The IT team is very hard-working.other departments should follow in this matter.

I want to left my complain because my issue is resolved any body know how can i do this.

The office of Wafaqi Mohtasib (Ombudsman) was established in 1983 by the President Order I of 1983. The main functions entrusted to Wafaqi Mohtasib were to diagnose, investigate, redress and to rectify any injustice done to public through mal-administration of an agency of the Federal Government. By this order a speedy, and inexpensive mode of removal of grievances against the state was provided to the public. The Mohtasib was given vast jurisdiction to investigate into the affairs of all the offices of the Federal Government, except the Supreme Court, the Supreme Judicial Council, the Federal Shariat Court and the High Courts. He could investigate any complaint, except in respect of matters which are sub judice or which relates to external affairs or the Armed Forces. The Supreme Court of Pakistan (PLD 1989 SC 109) appreciated this extended jurisdiction of the Wafaqi Mohtasib in redressing public grievances caused due to maladministration of an agency of the Federal Government and observed that this institution is the most appropriate forum for the purpose