Islamabad Traffic Police Driving School

Had good experience. Place was OK. Waiting area capacity should be improved along with its condition. Procedure was bit slow, although it is digitised. ITP should consider dispatching driving licence at home!

Place was ok. Have to get tokens two time. They dont deliver license at home, and have stopped handing over licenses on the same day, no more urgent service.

It was a great experience. Properly managed and discipliñed system. Though still need to improve it further but quite good as Pakistani standards are concerned

Worst computerized system ever. Totally disapointing experience. Completely unorganized system and staff

Someone has put in efforts to make it a modern and orderly office. Unfortunately we derail the best of systems. First of all you will not find instructions written anywhere. I went for a license renewal at about 12 o clock and was told that all tokens are issued only till 11 am. But it doesn't say that in any notice board there. So I went there the next day. I received a handwritten token. I had to ask where to go then. I was told sir in the waiting area which was a tin roof with wooden benches. After that you wait for a policeman to call out batches of 20 numbers to go in the main building. Nobody tells you unless you ask that there is lunch break from 1pm to 2 pm. When you finally enter the main building you find out that the handwritten token is now useless and you have to go to another person who takes out a printout token with a new number. You are required to have photocopy of your NIC to get that token. You then more onto the better seating waiting area. Your number is called for medical. You go to counter 2 where a doctor asks you if your eyesight is ok. That's it. He stamps your CNIC copy and then you wait again for your number to be called. Total nine windows but 2 right windows (10 & 11) appear to be reserved for under-the-table applicants as their number calling is out of turn much ahead of other windows. Actual process at the window is efficient and takes 3-5 minutes. You pay fees at the same place. Total time required, around 2.5 hrs.

Too much crowd inside the premises

A place that certainly needs infrastructure improvement. But I would rate it on my overall experience. A professional and cooperative staff. It just took me 20 minutes to get my learner's permit due to their user friendly online portal that accepts online appointments.

Courteous staff. Clear cut info is mentioned on display boards. Photocopy facility on spot was helpful (year back, you need to go to 1km away). Depositing the renewal fee of my driving license and immediate printing of cards was Remarkable. Everything was done in 1 hour. Thanks ITP for becoming an exemplary office in Pakistan!

Highly professional and courteous staff. Appreciate all the time and effort they put in to serve the public and keep them safe on the roads. Very important for all the responsible citizens to follow traffic laws as they are enforced for our own safety. The only area for improvement is the parking area

Surprisingly friendly. The location can use some TLC but people were great. As always in Pakistan , the system is people based and not a procedural based. You have to ask and then follow. The setup is crude and you have to go from one side to the next etc finding doors and rooms. Be patient. It's not one window, but one location setup. Bring photos and copies of cards etc. Loses one star for not a very easy to understand directions and not rain friendly, but good overall